Fuel dispensers are one of many targets for sophisticated and aggressive thieves attempting to steal customers’ credit and debit card information. Skimming is any attempt to acquire the data from a credit or debit card transaction. Thieves use this information to create counterfeit cards or to make web based purchases.
The convenience store industry and law enforcement are working to combat this issue; however, there are ways consumers can help keep their information safe at the pump:
- First, physical examination is the best way to detect a problem. When you’re at the pump, check the dispenser door for signs of forced entry, a good indicator of a problem is a door that does not align properly or has unusual scraping or wear around the edges.
- If the gas pump has security labels, check to see if they have been broken.
- Pull on the credit card reader and run your fingernail around the edge of the keypad to make sure they are firm and secure; thieves often install overlays that are loose and have a tendency to wiggle.
- If you use a debit card at the pump, run it as a credit card instead of entering a PIN. If that’s not an option, cover your hand when entering your PIN. As always, it’s a good idea to monitor your credit card and bank accounts regularly to spot unauthorized charges.
If you’re concerned about a gas pump’s security, or think you’ve detected a skimmer, report it to the store management immediately. Consumer protection has always been and will continue to be a major priority for store owners who sell fuel.
